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Centralize customer experience

Close the deal and keep customers for life.

Delight your customers and build a truly empathetic brand

Invite only

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Don't have CX expertise or sales & support resources?

Tell us your goal and we'll design a strategy and allocate resources.

Starts from $500 / mo or $1.5 / chat

Delight your customers

Tella is a powerful omnichannel customer experience platform you can use to track and answer customer queries across channels such as website, mobile app, Twitter, Facebook, WhatsApp, etc! 

Tella helps you get your customer support on steroids, increase conversation rate, retain customers and delight them with a great experience. 

Tella  also provide an end-to-end CX service - delivering key strategies and assigning CX talents to your company.

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Websites

Apps & mobile sites

Apps & websites on tablets

Emails

Twitter

Messenger

Telegram

Whatsapp

Wechat

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Communicate, support, market and sell

Tella’s widget comes pre-loaded with several features to help you solve your customer's problems seamlessly - live chat, knowledge base, tickets and powerful Artificial Intelligence with even deeper features to provide personalized recommendations and marketing automations. 

Initiate

Initiate communication and engage with your customers at every single touch point. 

Support

Generate a deep connection with your clients by providing them a smooth support experience.

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Close Sales

Automatize your CX while still empathizing with your customers 

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Why Tella

Tella not only provides the product, but also the talent and expertise necessary for an outstanding customer experience.

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Instantly connect with your customers
  • You can use Tella to provide 24/7 engagement, support, and sales communication to your customers.

  • Tella works flawlessly on websites, apps and any device!

  • In just a few minutes, you and your team will be able to start using Tella. If you're stuck, we'll help you out.

  • Tella supports Email Piping, Facebook Messenger, Twitter, Whatsapp, WeChat. Allow users to engage on their chosen platform.

  • Monitor visitors in real-time and initiate chat to increase conversion rate and order size.  

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Be there for your customers and build brand loyalty 👍
  • Tella's AI is powered by deep-learning technology that makes every conversation personal and relevant

  • Tella isn't just a chat service. For a more complete client experience, it also incorporates a knowledge base and help-ticket features. 

  • Get your tickets on steroid by integrating deep-learning-enabled chatbots. 

  • Like Gmail, Tella's smart assistance provides real-time AI recommendations to customer service representatives during client chats.

  • AI chatbots can answer repeated queries so your staff can focus on value-added service.

  • Understand your customers better and make better decisions through Tella's analytics.  

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Strategies to create a phenomenal customer experience

A complete guide to customer experience for your business

Resources

Latest insights from Tella

A phenomenal CX is key to your revenue and profit

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