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CX Platform Pricing

Hey! just in case you're confused, Tella has two offerings. Tella's CX Platform and Tella's end-to-end CX service. CX platform is the platform behind Tella's technology. By going for the subscription, you'll get access to the platform and you have to DIY your CX. This is for advanced users who already have a robust strategy in place. 

 

If this is not what you're looking for and you need someone to work with your organization to build the CX strategy and provide you the resources to give ongoing customer support and sales support to your customers, please check out our end-to-end CX service. 

Standard

Build an unforgettable customer experience for your customers

Support 💬

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Ensure that your consumers are taken care of at every stage of their journey.

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  • Chat, email, Twitter, Messenger, Whatsapp Support

  • Email piping

  • Knowledge Base

  • Support Tickets

  • Real-time translation

  • Smart Assistance

  • Support offline messages

  • Agent rating

  • Departments

  • Multilingual

Market 📢

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Use Tella as a personalized marketing tool and make personalized recommendations, create micro-moments.

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  • Live visitor monitoring & proactive chat

  • Automations & triggers

  • Popup messages

  • Welcome & Followup popup messages

  • Subscription messages & Newsletter subscription

  • Multi-user direct messages

  • Rich messages and surveys

Artificial Intelligence 🧠

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Tella provides powerful AI powered by Google Dialogflow both as Chatbots and Smart Assistance.

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  • Advanced chatbots

  • Out of the box chatbot templates

  • Train on the fly and have your agents train the chatbot

  • Multilingual chatbot

  • Rich messages and surveys

  • Multi-user direct messages

  • Seamless human takeover

  • Omnichannel integration

  • Google search & spelling correction

  • Bot actions

Know your customer 👩

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Use Tella to truly get to know your customer

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  • Details of users (Locations, OS, Browser etc)

  • View online users

  • Rich surveys

  • Login & registration

Others 🎁

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Tella also has a plethora of other features

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  • Progress web app, installs everywhere, even on your mobile

  • Privacy and GDPR

  • Customize and branding

  • AES-256-bit encryption

Don't have CX expertise or sales & support resources?

Tell us your goal and we'll design a strategy and allocate resources.

Starts from $500 / mo or $1.5 / chat

Summer Food Pattern

Strategies to create a phenomenal customer experience

A complete guide to customer experience for your business

Resources

Latest insights from Tella

A phenomenal CX is key to your revenue and profit

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